Merch connect is owned and operated by just two people.

everything we sell is made to order.
this means, we dont just get it off the shelf and post it.

please allow up to 7 to 10 working days in worst cases

every single product listed on merch connect is
custom made as per your order.

we do not stock every item in every size.
we may need to order your blank clothing from our supplier.

an order from our supplier can take up to 3 days.




once we receive your order, your item size is picked and your selected design goes into a que for printing.
it can take up to 3 days to print your item


NOTE: Sometimes our supplier can run out of specific items we use for printing.
if this is the case, we will inform you via email.
we are able to give you a time estimate or issue a refund.


Once printed, your print goes into a que to be pressed.
it can take up to 2 days to make your item before post.

Once your item is made, it is packed and sent via australia post. you can choose between standard or express delivery.





australia post standard delivery times apply.

you will recieve an email from merch connect when your item is posted with an austpost tracking number

our items are posted in our very own merch connect satchels







 

how long will my item take?

our process from order to post

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Express Post.png
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